Frequently Asked Questions
What is the best way to place an order?
The best way to place an order for a custom cake is to complete the online order form, but feel free to stop by and experience CakEffect in person.
Do you have a minimum requirement for cake orders?
Most custom cakes require a 50% non-refundable deposit to place your custom order.
How long does it take to confirm a cake order?
Please allow 48 hours to accept your order. We will send your quote via email along with deposit requirement.
How far in advance should I order my cake?
Specialty cakes allow 3 weeks prior to your event. Wedding cakes please order within 4 months prior to your wedding date.
When are you open to pick up my order?
We are open normal business hours to pick up your orders. Please keep in mind we are closed for major holidays. Check our site for bakery hours.
What do I need to bring for a cake consultation?
Bring any idea and images you would like to discuss.
Can I make changes to my order?
If you need to make a change, let us know ASAP. Revisions can be made to a custom cake 7 days prior to your event. However, this will vary based on the revision. Please send an email to email@example.com.
Do you rent cake stands or equipment for cake presentation?
We do not rent any cake equipment.
Do you deliver cakes?
$500 min order. Delivery fee is $75. Please keep in mind, we will only deliver in metro Birmingham (Jefferson County).
What forms of payment do you accept?
Cash and all major credit cards with the exception of Discover.
Do you make gluten free cakes?
No, we do not make any gluten-free cakes.